Frequently Asked Questions

Most Common Questions

How Do You Check Your “My Sunbet” Bonus Balance?

To check your balance, you must log into your Sunbet Namibia account. Once you’ve checked in, navigate to the Balance tab on the top left corner and click on it. After you’ve clicked on the tab, a small pop-up window will appear with all your balances: your cash balance, bonus balance, and reward balance.

Can You Use Casino Bonuses on Any Game?

Yes and no. It all depends on the rules and regulations and the T’s & C’s of the promotion. In some cases, bonuses can only be used on specific games. Again… It’s extremely important to check the terms and conditions.

What Is the Welcome Bonus for New Players?

All new players to Sunbet Botswana are entitled to a welcome bonus. This welcome bonus is where joining customers receive a 100% first deposit match bonus of up to PXXX. It's important to remember that this special welcome bonus is only available for a limited time after sign-up, usually lasting for three months only.

Are There Any Wagering Requirements for Bonuses?

Yes, in most cases there are wagering requirements for bonuses. These requirements must be met; otherwise, you’ll forfeit the entire bonus.There are always terms and conditions attached to every Sunbet bonus. Be sure to scrutinise the T’s & C’s of any promotion or bonus before participating.

How Do You Claim a Casino Bonus?

To claim a bonus with Sunbet Botswana, log into your account and go to the Promotions section on the home page. When there, follow the instructions of the promo to redeem your bonus. In all cases, if not stated otherwise, you’ll need to enter a promo code or make a qualifying deposit. Each bonus comes with its own T’s & C’s.

What Casino Bonuses Are Available on Botswana Sunbet?

There are various casino bonuses offered by Sunbet Botswana. These bonuses consist of the following: Welcome Bonus, Deposit Match Bonuses, Free Spin Bonuses, Promotional Bonuses, and specific game/slot bonuses.

Still Have More Questions?

What Should You Do if You Have Issues With Your Bonus?

If you are or have been encountering any issues with your Sunbet bonus, it’s best to contact the Sunbet call centre. You can call them at +26779127200 or send an email to support@sunbet.co.bw .Our agents on hand will provide you with the best assistance possible and help you with the bonus issues still persisting.