Frequently Asked Questions

If your deposit or withdrawal is delayed, you can contact the 24-hour Sunbet call centre for support. You can contact us via email, using one of the following email addresses: support@sunbet.co.bw,   or Call our customer care on +26779127200.

No, Sunbet does not attach any fees when you deposit or withdraw funds from your Sunbet Botswana account. Although, you need to check with your bank provider if they do, as fees for both depositing and withdrawing will vary from bank to bank. Your bank might charge fees for EFT transactions.

The time it takes for your funds to show in your Sunbet Botswana account depends on the deposit method. Deposits made via direct EFT and vouchers usually instantaneously reflect in your account. Bank transfers, however, could take longer and only reflect after one full business day.

There is more than one way to deposit funds when gambling with Sunbet. This way we ensure that all our customers across the continent continue to have a flawless experience. Below is a list of the different deposit methods Sunbet Botswana offers: Myzaka, Orange Money, FNB EFT Transfer, Pay@, and OTT Vouchers.

To deposit money into your Sunbet Botswana account, you must log into your account, click on the Deposit tab, select your preferred method of deposit, and follow the onscreen instructions.